Frequently Asked Questions

Here are some of the most frequently asked questions to our site:

MEDICARE FAQs

Q. What happens during an appointment?
A. We’ll ask some specific questions, listen for understanding, then we advise you on the product(s) that we feel will best meet your needs based on your answers. You’re then free to ask questions and choose the plan you want. From there, we help you enroll with our convenient, secure online system right from our iPad, or with a paper application. Either way, it’s simple, convenient and secure.

Q. Do I have a choice about the method I can use to enroll?  
A. Yes, you have options!
  • In-Person Enrollment, either online or with paper application
  • Telephonic Enrollment - a 3-way call between you, your agent and an online representative who will take your information over the phone.

Q. Where can I learn more about Medicare?
A. Here is a link to the Medicare website to learn about your Medicare:
https://www.medicare.gov

Q What if I don’t end up liking my plan after I enroll?
A. We don’t anticipate this happening as we’re trained and dedicated to doing a thorough job of explaining your options, but we understand that sometimes people change their minds. If this happens, there are provisions in place for making changes at very specific times of the plan year under certain qualifying circumstances. You'll need to contact your agent who can advise you on whether you qualify to select a new plan and when you may be eligible to make changes.


GENERAL FAQs

Q. Why don’t you sell Individual Health Insurance (Under 65 plans) ?
A. The short answer is there’s not much for us to advise you about. Unfortunately the Affordable Care Act (ACA) is simply not functioning in Arizona as originally intended. There is no longer competition in the Arizona marketplace for individual health insurance, which means there is only one choice. You can simply visit healthcare.gov to learn more and enroll online: 
healthcare.gov

Q. Do you sell Property and Casualty insurance for homes, boats, cars?
A. No, MCS Advisors does not sell property & casualty insurance, but after 33 years in the insurance industry, we’ve developed and maintained long standing professional business relationships with trusted partners to whom we refer our P&C clients. If you’re interested in insurance for home, car, boat, RV, or commercial business, just ask and we’ll be happy to give you a referral to one of our trusted partners.

Don’t see the type of Insurance you’re looking for? Just ask us! With over 3 decades of experience, we have many professional connections and would be happy to direct you to an experienced licensed professional to help you find the right insurance to meet your needs.
(602) 601-2509
Phoenix, AZ 85023​​
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